Solutions to the Labor Shortage
RETENTION
Trying to retain employees is not a new concept. However, in the labor shortage era, companies are applying innovative best practices to retain their best employees. Our program received a grant from Travel Oregon and ORLA Education Foundation to identify some of these innovative best practices. You can see our results here.
ACQUISITION
Given the massive labor leak, the service industry must attract talent from outside the industry. In 2018, we conducted a study to measure perceptions of the service industry as a career destination. The results were not encouraging with only 24% of respondents indicating they would even consider a career in the service industry.
AUTOMATION
Low unemployment, low interest rates and new advancements in affordable technology are allowing companies to automate job tasks at an unprecedented rate. The future of work in the service is changing as a result. Our program is highlighting these companies and technologies across the globe. You can view our 2019 Automation in Europe here.
RAPID RETRAINING
Unfortunately there are jobs where employees cannot be retained or acquired and the technology to do those jobs is not yet available. In these instances, our studies have found that Rapid Retraining that is both cost-effective, timely and impactful is the only option.
Project Updates
Resident Survey
To understand how local communities perceive the tourism industry, researchers from the hospitality management program conducted several resident sentiment surveys.
Food Waste Technology
With a food waste camera, the hospitality management and computer science programs have developed an innovative tool to help solve the food waste challenge.
Building A Sustainable Workforce
There are jobs that will always have low retention rates and that technology is not currently available to automate. For those jobs, the answer is rapid, cost-effective and impactful retraining.
Resident Survey
To understand how local communities perceive the tourism industry, researchers from the hospitality management program conducted several resident sentiment surveys.
Food Waste Technology
With a food waste camera, the hospitality management and computer science programs have developed an innovative tool to help solve the food waste challenge.
Virtual Reality Technology
There are jobs that will always have low retention rates and that technology is not currently available to automate. For those jobs, the answer is rapid, cost-effective and impactful retraining.